FAQs

PURCHASES & PAYMENTS

Yes, Crab Terror Island currently accepts payments via PayPal.

We accept debit or credit payments by Visa, MasterCard, and American Express.

RETURNS, REFUNDS & EXCHANGES

Please email us at owner@crabterrorisland.com, with your order number and reason for return. We will confirm your order is eligible for return and send you a prepaid shipping label. For more information regarding our return policy, please click here!

You can return any unwashed, undworn merchandise within 30 days of purchase. Items must still have the original tags on, and have no sign of wear or damage.

Email us immediately with your order number and pictures of the damage. We will respond within 7 days.

Email: owner@crabterrorisland.com

Sale items are all final sale and are not eligible for refund. 

SHIPPING

Your order will be shipped within 3-7 business days after the order was placed.

Depending on your location, your order may take 6 - 8 business days. All orders are shipped from Anchorage, Alaska.

We do offer a "first priority" option that allows your order to be shipped priority mail by the next business day (Mon - Fri).

We cannot offer 2nd day delivery.

Yes! Please provide your email address when prompted during checkout. We will send an email with your order tracking information.